Privacy Policy

Last updated: 25 September 2026

Elite Youth Centre CIC respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, take part in our activities, volunteer, support the centre, or otherwise communicate with us.

1. Who we are

Elite Youth Centre CIC is a youth and community organisation based in Leicester.

Elite Youth Centre CIC
1st Floor, 342 St Saviours Road
Leicester
LE5 4HJ

Email: info@eycentre.org

Website: eycentre.org

2. Personal information we may collect

Depending on how you interact with us, we may collect information such as:

  • your name;
  • email address;
  • telephone number;
  • postal address where relevant;
  • information you provide when making an enquiry;
  • information relating to volunteering, partnerships or participation in our programmes;
  • information connected with donations or fundraising where applicable;
  • correspondence between you and Elite Youth Centre;
  • technical information generated when you use our website, where applicable.

Where our programmes involve children or young people, additional information may be collected from parents or guardians where necessary for registration, safeguarding, administration or programme delivery.

3. How we use your information

We may use personal information to:

  • respond to enquiries;
  • communicate with parents, participants, volunteers, supporters and partner organisations;
  • manage programme registrations and participation;
  • organise volunteering and community activities;
  • manage partnerships and sponsorship;
  • administer donations and fundraising;
  • provide information about programmes, events and centre developments;
  • manage safeguarding, health and safety and other legal responsibilities;
  • keep appropriate administrative and financial records;
  • maintain and improve our website and services.

4. Our lawful basis for using personal information

Depending on the circumstances, we may process personal information because:

  • it is necessary to provide a service or respond to a request;
  • we have a legal obligation;
  • it is necessary for our legitimate interests in operating and developing Elite Youth Centre;
  • you have given consent;
  • it is necessary to protect someone’s vital interests in exceptional circumstances.

Where we rely on consent, you may withdraw that consent at any time.

5. Sharing personal information

We do not sell personal information.

We may share information where necessary with:

  • service providers who help us operate the centre or website;
  • payment or fundraising platforms;
  • professional advisers such as accountants, insurers or legal advisers;
  • partner organisations where this is necessary for a particular programme or activity;
  • public authorities, regulators or safeguarding agencies where required by law or where necessary to protect someone from harm.

We only share information where there is a legitimate and lawful reason to do so.

6. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, safeguarding, financial or administrative requirements.

Different types of information may need to be retained for different periods.

7. How we protect information

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Access to personal information is limited to those who need it for legitimate purposes.

8. Your rights

Depending on the circumstances, you may have the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete personal information in certain circumstances;
  • ask us to restrict how information is used;
  • object to certain types of processing;
  • withdraw consent where we rely on consent;
  • request transfer of your information in certain circumstances.

To exercise any of these rights, contact info@eycentre.org.

9. Cookies and website information

Our website may use cookies that are necessary for the website to function.

If we introduce analytics, advertising or other non-essential cookies, we will provide appropriate information and, where required, obtain consent before those cookies are used.

The ICO states that users should be told about cookies and that consent is needed for cookies that are not strictly necessary.

10. Links to other websites

Our website may contain links to third-party websites, including social-media and fundraising platforms.

We are not responsible for the privacy practices of those external websites. You should review their own privacy policies before providing personal information.

11. Changes to this Privacy Policy

We may update this Privacy Policy as our activities, services and data-processing practices develop.

The latest version will always be available on this website.

12. Contact and complaints

If you have questions or concerns about how we use personal information, contact:

Email: info@eycentre.org